galleonwork
“The most important thing is to try and inspire people so that they can be great in whatever they want to do.”
— Kobe Bryant
“The most important thing is to try and inspire people so that they can be great in whatever they want to do.”
— Kobe Bryant
Browse verified experts for your online store. From Ads to CS, find the perfect match.
Showing 1–20 talents
Support Specialist | MedTech & CDC-Certified | 60 WPM Typing Speed
Technical professional with a background in MedTech and CDC certifications. I focus on clear communication and attention to detail. I’m looking to apply my analytical skills and discipline in a remote-capable role where I can grow and learn quickly.
Customer Service Representative
With over 6 years of diverse customer support expertise, I excel at turning challenges into opportunities. My dedication to delivering exceptional service and building strong relationships drives client satisfaction and loyalty. Committed, reliable, and proactive, I focus on creating impactful solutions that boost success and growth for your business.
Customer Support Specialist | SaaS & CRM(Salesforce, Zendesk) | Seeking Opportunities
I am a customer support professional with 3+ years of experience across gaming, retail, food, e-commerce, and online services. My background includes high-volume email and chat support, account issue resolution, technical troubleshooting, refund and purchase concerns, and workflow improvement in SaaS-based support environments. In my recent roles, I handled 250 to 300 customer cases per week for a global gaming support account and resolved more than 22,100 customer cases across multiple partner accounts. I have worked with Zendesk and Salesforce, supported platform migrations, investigated account and gameplay concerns, and helped improve case handling consistency by building documented workflows for complex verification scenarios. My work is centered on accuracy, speed, and clear communication. I am strongest when handling high-volume queues, reviewing case details carefully, solving customer issues within process guidelines, and collaborating with teammates to keep service quality consistent. Areas I specialize in: • Email and Chat Support • Account Management • Technical and Case Resolution • Refund and Purchase Support • Workflow Improvement • CRM and SaaS Support Tools • Cross-team Collaboration • High-volume Case Handling I am open to connecting with professionals in customer support, operations, SaaS, and gaming-related roles. You can reach me here on Galleonwork or at jed.salvatierra@gmail.com.
Customer Service and Quality
Results-driven Customer Support & Dispatch Specialist with a strong background in logistics coordination, sales, and CRM management. Known for handling high-volume tasks with accuracy, speed, and a customer-first approach.
Executive Assistant
I have over seven years of experience in customer support and four years as a Virtual Assistant, where I’ve handled tasks like email and calendar management, data entry, and client communication. Throughout my experience, I’ve developed strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently—even in fast-paced or high-pressure environments. I’m also comfortable working night shifts and weekends, and I’m very adaptable to different tools and workflows. What makes me a good fit for this role is my reliability, proactive approach, and commitment to delivering high-quality work. I always aim to make processes smoother and ensure a great experience for both clients and teams.
Customer Service Representative
I have experience as a Customer Experience Agent, handling inquiries through calls, and email while ensuring high customer satisfaction. I am skilled in communication, problem-solving, and multitasking in fast-paced environments. I also have experience in delivery operations, strengthening my time management and reliability. My expertise includes customer support, basic CRM tools, and administrative tasks.
Shopify / E-commerce Virtual Assistant
I help Shopify store owners stay focused on growing their business while I handle the daily operations behind the scenes. From product uploads and inventory tracking to order processing and customer support, I make sure your store stays organized, updated, and running efficiently. I don’t just complete tasks, I help create a smooth shopping experience for your customers and a stress-free workflow for you as a business owner. I am detail-oriented, reliable, and committed to delivering accurate work that supports store growth. If you need a Shopify VA who understands e-commerce operations and can work independently with minimal supervision, I’m ready to help your business scale. What I can help you with: • Product Listing & Optimization • Inventory & Order Management • Customer Support & Email Handling • Shopify Store Maintenance • Product Research & Data Entry • App Installation & Basic Setup
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